Welcome to The Mitten Quilt Co.! Before placing an order, please take a moment to read through our Terms and Conditions to ensure a smooth and satisfactory experience. By completing a purchase, you agree to the following terms:
1. **Order Processing and Shipping**
- Orders are processed in the order they are received.
- **Processing Time**:
- During the regular season, orders are processed within **up to 4 business days**.
- During major holidays, please allow **up to 10 business days** for processing due to higher order volumes.
- Once fabric has been cut, the order is considered final, and it cannot be canceled or modified after being processed and shipped.
2. **No Refunds Policy**
- We are unable to offer refunds or exchanges once fabric has been cut and shipped. Please ensure that you carefully review your order before completing your purchase.
- If you notice any discrepancies in your order after receiving it, please contact us immediately, and we will work to resolve any issues where possible.
3. **Shipping**
- All orders will be shipped to the address provided during checkout. It is the customer’s responsibility to ensure that all shipping details are accurate.
- Shipping costs will be calculated at checkout and added to the total of your order.
- We are not responsible for delays or errors caused by the shipping carrier.
4. **Product Descriptions**
- We strive to ensure that all product descriptions and images are as accurate as possible. However, due to differences in computer monitors and fabric batches, colors may vary slightly.
5. **Legal Disclaimer**
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is the customer’s responsibility to review them before placing an order.